Privacy Policy
R & K Home Transport, LLC provides residential moving and home transport services. To schedule moves, deliver quotes, and coordinate logistics, we collect and use certain personal and move-related information. Protecting that data is part of how we operate. This policy explains what we collect, how we use it, and how we safeguard it when you request or use our transport services.
1. Information We Collect
To provide quotes and complete your move, R & K Home Transport, LLC may collect:
- Contact Information: Your name, phone number, email address, and preferred method of communication.
- Move Details: Pickup and delivery addresses, move dates, inventory descriptions, access notes (stairs, elevators, parking), and special handling requirements.
- Billing Information: Payment-related details processed through secure channels for deposits, balances, or other charges associated with your transport agreement.
2. How We Use Your Information
We use collected information to prepare estimates, confirm schedules, dispatch crews, communicate about your move, and fulfill contractual obligations. We do not sell, rent, or trade your personal information or move details to unrelated third parties for their own marketing purposes.
3. Data Security and Retention
R & K Home Transport, LLC takes reasonable measures to protect information from unauthorized access, loss, or misuse. Operational records may be retained for as long as needed to complete services, resolve disputes, and meet legal, tax, or accounting requirements. When retention is no longer necessary, data is deleted or securely archived according to our internal practices.
4. Third-Party Services
Some functions—such as payment processing, mapping, or communication tools—may involve trusted third-party providers. Those providers process data under their own privacy policies when you interact with their systems directly. We share only the information needed for them to perform the service connected to your move or payment.